“What are your opening hours?”
 
The Cinema Ticket Office is open from 11 AM daily.

 

 

We have a car park on site with mutiple accessible bays available. The car park is free after 4PM daily and between 9AM-4PM operates a pay & display system.

 

“Who owns and operates the Station Cinema?”
 
The Station Cinema is proudly owned and operated by the Richmondshire Building Preservation Trust – a registered charity. All revenue goes directly back into the Trust's charitable activities. If you wish to donate to the Richmondshire Building Preservation Trust you can do so by clicking here.

 

“What payment methods do you accept?”
 
We currently accept payments in-person, over the phone and online via VISA, Mastercard & Station Cinema gift cards. Unfortunately, we do not accept American Express. We also accept cash as we recognise the importance of such, particularly within the local community.

After you have booked, online tickets are sent to you via email, if for whatever reason you do not receive an email, your tickets can be printed in the Ticket Office when you arrive for your film (using your surname and reference number).
 

"What are BBFC Classifications and how do they relate to a ticket purchase?“
 
Before making any ticket purchase, please identify the classification issued by the BBFC (British Board of Film Classification) or the local authority for the film you are wishing to purchase a ticket for.
 
This will be displayed on the website and on any cinema listings or documentation. If in doubt please contact the Cinema via the Contact Us page or telephone during opening hours to speak to a member of staff.
 
We can and will refuse admission to any person who is below the age of the film’s classification. A valid form of photo ID may be requested if your age cannot be confidently verified.

The duty managers decision is final and may refuse entry if you or those with you are unable to establish your age or verify to his or her confidence.
 
On the rare occasion that films are on sale before classification has been confirmed by the BBFC and the film rating is subsequently above your age, we will issue a full refund. You can view more details via the BBFC’s website. 

 

For bookings made over the phone or online, a small booking fee is applied to cover the additional cost of facilitating these booking methods. No booking fees are applied should you wish to purchase your tickets in-person at the Ticket office.
 
Station Cinema Club members do not pay a booking fee on member ticket purchases.

 

“What age is classed as an adult?”
 
An adult is anyone aged 15 and above.

 

“Do you accept Meerkat Movie 2 for 1 Codes?”
 
Yes, you can use your Meerkat Movies codes to enjoy 2 for 1 Cinema tickets on a Tuesday and Wednesday where applicable on standard film screenings only. This excludes theatre, or live event showings. You can use these codes online, over the telephone or at the Cinema Ticket Office.
 

“What ID do you accept?”
 
Identification may be required for 12A, 15, and 18 certificated films. Photo identification is accepted and must be within a valid date We accept Passports, Driving Licenses, CitizenCards, and the digital ID Yoti. Photocopies are not accepted.
 
In the event of being unable to provide valid identification, you may be refused entry into the film. Please don't be offended if you are fortunate enough to look young for your age and asked to show ID.
 

“Are there any accessible facilities?
 
The Station is proud to be fully accessible and all areas of the Station and The Station Cinema can be accessed by those with limited mobility/wheelchairs. There are accessible toilet facilities on every level and a number of accessible parking bays next to the front door.

 

We thoroughly clean down each screen between performances and after we close, should an item have been left behind in our screens we would have kept it in our lost property for safe keeping. Simply give us a call during opening hours or use the Contact Us page to email us.

 

 

The Station Cinema has played host to many conferences, meetings and private hires over the years. We offer laptop connection capability, with impressive sound and microphones available. We also offer private hire subject to availability in any of our 3 screens,. Simply use the Contact Us page to get in touch to see how we can help or visit our Private Hire page for more information.

 

“How do you find out about any vacancies?”

 

In the event of a vacancy, we usually advertise via job sites such as Indeed, online via our social media channels and in the Cinema Ticket Office. Please feel free to drop your CV into the Ticket Office at any time and we will consider you for future vacancies.